Consultant in the domains of Software and 7+ years of experience as software developer in the domains of Information Technology and services and knowledge of latest technology with expertise in implementing large enterprise applications. About five years experience in the Salesforce.com CRM Platform as Business Analyst including Salesforce.com customization and implementation. Hands of experience in Sales Cloud, Service Cloud, Marketing Cloud and CTI. Effective verbal, written and interpersonal communication skills. Applications: Salesforce.com, CRM, iOS, Android, CMS, and Windows; MS Office, MS Project, MS Visio, Adobe, HTML, Jira, confluence, Video conferencing tools including WebEx and Skype.