Over 6 years working as a Business Data Analyst solving IT and business problems through analysis, design, testing, and implementation support. Experience includes modeling workflows, analysis, process improvement, training, and mentoring. Team-oriented, but self-directed and able to work independently. Professional Highlights: Enterprise BA Experience: Expert in working at enterprise level initiatives for launching software to internal and external users and rolling out enterprise level BA best practices document for process improvements. Insurance Experience: Worked extensively on core insurance projects at a large insurance company. Projects involved implementations around various policy admin, claims and billing systems. E-Commerce Experience: Experienced as a Business Analyst in web/mobile application development. Experience in providing valuable data, reports and recommendations, with an emphasis on web and mobile E-Commerce to multiple business units. Created website development specifications and business requirements. Workflow Experience: Seasoned professional in creating and modifying workflows by meeting business users, and using tools like white boarding swim lanes, flow charts, activity diagrams, etc. Web Design Experience: Created wireframes, mock ups, prototypes, screenshots, etc. Worked with UX teams to discuss UI re-design and present it to user communities. Agile/ Scrum Specialty: Documented User Stories, Acceptance Criteria, Daily Stand Up meetings, Story Points, Business Value, Velocity, Sprint Review, Sprint Retrospective, Burn Down Charts, Product Backlog, Release Backlog, and Sprint Backlog.