Gather and analyze customer’s business and technical requirements;  Develop a non-technical detailed design of software being implemented;  Design structured analysis documents (data flows, data marts, reports, etc);  Design, discuss, summarize and conform intra-system and inter-system integration requirements;  Analyze and develop business-process models (eEPC, IDEF, UML);  Assess “as is” state of the systems, structurize customer requirements, identify core issues;  Lead consulting team (coaching, motivation, hiring).