No organization thrives with inefficient processes or outdated business applications. Technology should work for you—not create obstacles. True transformation happens when tools align with workflows, goals, and the people who rely on them.
I specialize in optimizing business applications and improving processes to increase efficiency and ROI. As a senior business analyst, IT project manager, and consultant, I understand business operations, technology integration, and execution.
With a PMP certification and an MBA from the University of Phoenix, I have led digital transformation initiatives, managed enterprise applications, and implemented solutions that create long-term value.
• WHAT I DO •
I help organizations streamline business processes, implement enterprise applications, and optimize workflows across finance, HR, IT, payroll, elections, notary, commercial recordings and licensing and securities. My expertise includes:
Enterprise Application Management: Transitioning businesses to modern HR, accounting, and enterprise systems.
Business process optimization – Mapping workflows, identifying inefficiencies, and automating processes.
Vendor selection and implementation – Ensuring businesses invest in the right solutions.
• KEY ACCOMPLISHMENTS •
At Truckee Meadows Water Authority, I modernized HR and payroll systems, implemented IT service management (ITSM), and improved corporate travel management, cutting manual processing by 50%.
At the State of Nevada, I introduced an asset management system, cutting labor costs by $36K annually, and implemented secure digital signatures to ensure compliance.
Expertise in Microsoft Dynamics 365, Azure DevOps, and IT infrastructure to support business operations.
Led cross-functional teams in agile and waterfall projects, improving operational efficiency.
Extensive experience with Microsoft Dynamics 365, Jira, Azure DevOps, and enterprise applications such as Ceridian DayForce and AmTrav A2B.
• ABOUT ME •
The acronym of my name NICOLE reflects the qualities I bring to every project:NegotiatorIndependentCreativeOpen-mindedLoyalEnterprising
I bring the same passion for efficiency, leadership and collaboration into my personal life. As an avid Latin dancer and instructor, I use movement to foster connection, creativity and team building.
Travel is another major part of my life—I love to seek out new experiences, cultures, and attend global dance festivals.
LET’S CONNECT
If you need a consultant who understands both business and technology, I am the consultant you have been looking for.