Business analyst/consultant to mid to large sized organizations in private and public sector with experience in internal auditing, continuous improvement project management, business, financial and data analysis. At Golder Associates Ltd, I conducted end-to-end internal audits for high value engineering and construction projects to ensure compliance to international standards such as ISO 9001. During this time, I also identified root causes for quality issues and provided solutions for improving customer experience. At TELUS Health and Payment Solutions, I planned and managed customer experience programs while working with cross-functional teams to deliver process improvements to reduce $400k OPEX annually. At Provincial Health Services Authority, I manage finances and budgets for $30M+ infrastructure program portfolio and provide managers and executives with comprehensive financial analysis to senior management and directors. In the meantime, I provided an extensive analysis of projects and portfolios based on status of project progress, risks, issues, change requests, and milestones.