I'd been in the BPO/Call Center Industry for almost 5 years. I handled Customer Service Accounts for various telecommunication companies wherein I gained a very strong customer service skills. I also handled Sales Accounts for various companies and products including online business directory listings and search engines. My core competency lies in persuading customers/clients to purchase a product while attending to their needs. My work experience helped me developed my ability in training and managing a team.I am an internet savvy and I also have some experience in lead generation and email marketing.