Eleven years of General Management experience in the IT sector across domains - Financial Planning & Analysis (FP&A), Business Planning & Operations, Project management, Business development, Training and Business Performance reporting • Led the FP&A function and managed end to end Operations of a Business Unit (BU) in alignment with its goals • Setup, implemented and achieved Organizational and BU level strategic and tactical growth, P&L objectives • Collaborated with multiple External and Internal stakeholders including Executive Management, Account management teams and Support functions to deliver BU goals • Competency in formulating, analyzing & delivering outcomes for effective monitoring of business performance • Strong business, process analysis & consulting skills • Experience in Project management / System development in the CRM domain • Exposure in Product Customer support & Training