I can make your business plan more professional by explaining the key parameters and the metrics with a comprehensive graphical presentation, the document will explain the bottom line of the business the way an investor or a bank manager wants to see. With my presentation, you can easily convince investors or a bank manager. I possess 22 years of experience in the corporate sector and have solid exposure in planning & strategy. My expertise lies in making a business project which is small and medium in size in terms of investment. Following are my expertise. ? Acquisition Process Interface Operations (Sales Support, Customer on-boarding, and Field Verification) ? Store Operations (Launch, Sales, Service, & Profitability) ? Credit & Collection Operations (Relationship Manager, Channel & Call Center) ? Customer Life Cycle Management (Acquisition, Verification, Service, Loyalty Program, and Retention) ? NPS, Service Quality, Project, and training. ? Hospitality operations and guest relations.