My experience in Profitability & Cost management goes back to mid 90 using ABC Technologies OROS.I have participated in several projects to determine Customer/Product profitability by all of related business segments: Channel, product family, brand, package, etc. using different software solutions, basically ACORN Systems and SAP PCM.The projects I have directed or participated in have had excellent results for our customers who have gained business insights to improve profitability, price and cost to serve policies, SKU rationalization.