I am a certified Project Manager with extensive experience in multiple industries, including finance, call centers, entertainment, health care, legal and more. I am also a former Director, MIS and Operations at a large film/music company and have been successfully completed enterprise-wide projects for multiple companies over the years. Skills summary: MANAGEMENT: Project Management (PMP certification), planning, coordinating. BUSINESS ANALYSIS: Process reengineering, cost/benefit ROI, QA/UAT. DOCUMENTATION: Technical writing, strong attention to detail. SOFTWARE: MS Office (Project, Access, Excel, Visio, Outlook, Word, PowerPoint)... LANGUAGES/METHODOLOGIES: VBA, HTML, SQL, Oracle, Java, SDLC, IRAD, PMBOK.