I work with businesses to create efficiencies in everyday tasks and processes. I use SaaS systems such as Salesforce and Zoho. I use a four phase process to determine the customer's needs, design and build a supporting solution and assess required alterations or expansion of functionality; Discover, Design, Build, Assess. The types of solutions that can be built are dependadnt upon platform capabilities, but may include solutions for: For 17 years I have worked in management, solution architect, training and development and CRM administrative roles in the high tech and digital marketing industries. The SaaS platforms I primarily work in are Salesforce.com and Zoho. I may be open to working in or integrating with other platforms upon review of the platform requested.