I am fully trained on customer service with 10 years of experience from BPO company. I have been a Reporting Analyst, Order Management Associate/Team Leader, Claims Analyst, Process Transaction Associate/Team Leader. I am good on Microsoft Word, Excel/Formulas and Powerpoint. I have experience on Salesforce, SAP and Emptoris. Also, if the work needed is not mentioned above, I am willing to train and learn.