20+ Years of experience using Business Process Reengineering, Six Sigma, Kaizen, Design for Six Sigma and other process mapping techniques to design or improve business process. I have a passion for process optimization (I’ve been called an efficiency nerd) and love helping companies find the simplest path through a process resulting in the highest quality outcome. I see elegance in process design and want you to as well. Inefficient business process is the single biggest opportunity that most business have to control expenses, improve quality, and dramatically improve customer service. We can work together to target a few small fast wins or create and execute a plan for a ground up redesign of an entire process or group of processes. My service is completely customizable based on your company needs. If you already have an idea of a specific inefficient process you’d like to improve I can work with you to redesign. If requested, I can also train and implement the new process with your teams. Or if you know you want improvements but don’t know where to start, we can begin with stakeholder interviews to identify areas of opportunity I can present to you with some improvement options (both small and large) with their projected financial and quality impacts to your organization. My goal is to collaborate with you to find ways to improve your process for your teams, your customers and your bottom line.