ADMINISTRATIVE ASSISTANT: I worked as an admin assistant for an acupuncture clinic in LA. Dealing with patients, assisting acupuncturists with everything and insurance. Email, phone and text. BUSINESS PROCESS SPECIALIST: worked as a Business Process Specialist for a Property Management/Real estate BPO company for Australian clients. I deal with helping from hiring process, training to doing the actual job. Create process, process guides, scripts, call flows, trainings, etc. PROPERTY MANAGEMENT: I've done pretty much everything in Property Management field. From assisting Property Managers, dealing with tenants, landlords and vendors. Phone calls, emails and text. CUSTOMER SERVICE:I'm already on a Specialist level. Been to sales, telemarketing, appointment setting, customer care and technical support. For full details, please see link below: https://www.dropbox.com/sh/llr0jid7g9z3lhz/AADBeMRNH0uzDP0JpTqKx-hua?dl=0