I am a native Arabic speaker born in Dubai, raised in Europe with excellent and fluent English. I have extensive experience and know your topic like the back of my hand, I am well versed in customer service and can get to work immediately. previously( My task was to manage a team of customer service agents working on a shift basis and provide information and support to the team by being there and ready to listen to any issues. The position entailed administrative tasks for maintaining a proper flow of business. Communication with dealers across GCC, Middle East and North Africa, Finance, Logistics and Customer Service was a vital aspect in order to meet the needs of our clients. Within the customer service arena, my role with the team involved providing them with all the required information/details on how to provide our customers the highest level of service, troubleshooting any issues they were faced with, and I aided with building upon client satisfaction levels.