I have a wealth of experience in call center operations, with over 5 years of hands-on experience in all aspects of call center activities. This experience has allowed me to develop a strong set of skills in customer service, communication, and problem-solving.

I'm able to handle customer inquiries and complaints effectively, utilizing strong verbal and written communication skills.

I'm also able to handle and diffuse difficult situations while maintaining a professional demeanor.

In addition my call center experience, I have also gained experience in the digital marketing field over the past 3 years. Specifically, I have worked as a media buyer which allowed me to develop a strong understanding of online advertising platforms and the lead generation process. 

I'm able to conduct market research, create and execute ad campaigns, and analyze data to optimize campaign performance.

Overall, I'm are a versatile candidate with a wide range of skills, including:

• Strong customer service and communication skills
• Experience in call center operations
• Understanding of online advertising platforms and media buying process
• Market research and data analysis skills
• Experience in creating and executing ad campaigns
• Ability to handle and diffuse difficult situations in a professional manner
• Media Buying and Selling experience

These skills make me a valuable asset to any organization looking for an experienced professional with a diverse skill set in customer service, call center operations, and digital marketing.