Dynamic 16-year financial career demonstrating expertise in business development/strategies, operations,staff management, recruiting, customer service, project management, and collections. Proven capacity to resolve inefficiencies and reduce costs while capitalizing on revenue-building opportunities. Highly successful in developing loyal, top-performing staff. Manage projects & tasks on time. Implement innovative career path programs to mentor staff. Strong interpersonal skills with expertise in developing and maintaining productive working relationships with clients and staff at all levels.