I'm Cheriedette Guerrero I've been working in the call center industry for 14 years. I worked 5 years in site-based call centers as a telephone sales representative, then almost 9 years working from home as an agency manager. I owned VIC Business Consultancy, based in the Philippines, I'm handling Freelance Professionals, seasoned by experience in Customer Service, Technical Support, Account Executives for Inbound and Outbound Campaigns. We provide support for Home-based Agents to meet Clients' Requirements. The Company is also equipped with system tools, product training, and quality support for agents who will be working from home and who have met the prescribed requirements on the specific account/ campaign that they will be assigned to.