When you outsource call center operations to 247 Virtual Solutions, our team of talented, prepared, and enthusiastic professionals will efficiently assist you with all of your call center requirements. Our contact center administrations will help you with anything from providing consistent customer service to generate quality leads to making sales calls.
At 247 Virtual Solutions, we specialize in providing outbound contact center services and provide high-quality results. Our agents are experienced not only at making sales calls but also in sending consistent follow-up emails and testing new markets to ensure the company's growth. The below are some of the primary services we provide:
- Computer Assisted Telephone Interviewing
- Database Development & Management
- Lead Generation Services
- Market Research Services
- Telesales & Obtaining Customers
- Customer Satisfaction
- Appointment Setting Services
- Direct Mail Follow-up Services
Telemarketing Services
One of the most popular methods for targeting new clients is telemarketing. By clicking the correct lead, our offerings will also help you maximize the number of current clients. We would assist you in growing your income by following up and closing orders effectively. The programs we provide are as follows:
- Cold Calling Services
- Cross-sell/up-sell campaigns
- Product Promotion
- Telemarketing Lead
Technical Support Services
Providing technical support services can be challenging because it often necessitates agents with strong technical expertise as well as excellent communication skills. Our call center agents are well-versed in all aspects of technology, allowing them to provide swift and effective technological assistance. Among our professional support providers are:
- Customer Support Services
- After-sales support
- Remote IT Support Services
- Enterprise Service desk
- Customer Sales and Support
- Managed Technical Support Services
- Pre-sales Support
Multi-channel Communication Services
Multi-channel services contact centers are gaining a lot of traction because they enable companies to serve their consumers via whatever means they choose. We recognize that companies aim to have the best available customer service at 247 Virtual Solution. Our multi communication services are extremely effective, and they include:
- Phone Support
- Live Chat Support
- Video Chat Support
- Social Media Support
- Email Support