All Services Other Call Centre Planning $8/hr · Starting at $30 Create or advise you on how to create working schedules for your Call Centre Staff. I will help you forecast staff headcount needs for a specified period of time. I will help you manage metrics such as occupancy and shrinkage to help you run your workforce effectively. I will help you create schedules with overlaps to take care of lateness and non-adherence. About $8/hr · Ongoing Download Resume Create or advise you on how to create working schedules for your Call Centre Staff. I will help you forecast staff headcount needs for a specified period of time. I will help you manage metrics such as occupancy and shrinkage to help you run your workforce effectively. I will help you create schedules with overlaps to take care of lateness and non-adherence. Skills & Expertise Call CentreForecastingKey Performance Indicator (KPI) DesignPlanningReporting Related Work Collections Power Bi Dashboards 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Freelance WritersPower BI DevelopersWeb Research ServicesMicrosoft Excel ExpertsResearchersCustomer Service RepresentativesSpreadsheets ExpertsVirtual AssistantsPlannersData AnalystsData Visualization ServicesAudio EditorsTranscriptionistsTableau DevelopersGraphing ExpertsArticle WritersBusiness Intelligence ConsultantsTechnical Support SpecialistsDashboard DesignersTranslatorsScheduling Services