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Call Quality Monitoring

$8/hr Starting at $40

I have expertise in call quality monitoring. I have trained to new comer agent & OJT. 

I have experience in sales training, Quality Analyst. I have good experience in 7 QC tools and able to show the co-relation between sales and quality.

Expertise in BQM, Pareto Analysis, Flow chart, NI Analysis and dialer analysis.

About

$8/hr Ongoing

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I have expertise in call quality monitoring. I have trained to new comer agent & OJT. 

I have experience in sales training, Quality Analyst. I have good experience in 7 QC tools and able to show the co-relation between sales and quality.

Expertise in BQM, Pareto Analysis, Flow chart, NI Analysis and dialer analysis.

Skills & Expertise

AnalyticsCustomer Service TrainingMonitoringQuality AssuranceSales Training

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