Centralized IT Management is one of the Octarine Cloud's offering - we help you take IT management off your shoulder and focus your energies on your core line of business. We at Octarine Cloud know that - in today's era IT is the backbone for you to run your operations efficiently as well as hiring IT resources in-house cost you a lot - which makes IT infrastructure management a very critical component for you. But don't you worry - we go your back. We use a RMM (remote management tool) to proactively manage your desktops and servers. What this offer includes: ? OS monitoring & alerting With our service we make sure that your servers and desktops are up and running so you can work worry-less. Whenever something happens to any of the service of your server - we get an alert immediately so we can take a look and fix the issue ASAP.