6 years of Dynamics CRM and Salesforce experience. ADM-201, Service Cloud Consultant plus 5 MS Dynamics Certificates. 7 full life-cycle implementations with integrations to Intacct, Pardot, Adobesign, Docusign, Marketo, Scribe Online. Project Manager (Scrum Master Certified) with full knowledge of SDLC Methodologies. SSRS Reporting and SQL Database Management. Over 7 years supporting Microsoft Dynamics CRM clients with their existing systems troubleshooting and correcting issues as they arise.