Analyst Programmer with an exceptional record of delivering technology solutions to meet challenging business demands. Extensive experience across the system development life cycle from gathering requirements, scoping and design, building, testing, documentation and enhancement. Experience in supporting, troubleshooting and configuring applications. Handled case exchange between two CRM applications and expertise in integrating different systems. Certifications: ITIL V2, V3, Salesforce.com Certified Administrator, Salesforce Certified Developer Specialties: Salesforce.com, Visual force, Apex, Java, Html, XML, Servlets, Java Beans, Java Script, VB Script, Web Services(SOAP, REST),Oracle, SQL Server,Jitterbit