Technologically advanced professional with extensive experience in SAP implementation across multiple industries: consumer products (CPG), consumer electronics, cement, and steel; experience of SAP business processes across different applications. Demonstrated success in business process reengineering, requirements determination, gap analysis, configuration, custom code specifications, business development, testing, training, go-live assistance, and post-implementation support. Broad knowledge and success in SD & CRM process; Sales, Service and Marketing; Trade Promotion Management, Customer business Planning. Experience in configuring Campaign Management, Leads, Opportunities, Quotations, Orders, Contracts, Billing, Pricing, TPM, and CBP while Implementing SAP CRM, C4/HANA, S/4 HANA. Served as a Subject Matter Expert and Independent Advisor to several clients on implementation strategy, solution design, scope management, and risk management. Trained users and delivered courses on SAP CRM and C4C (cloud for customer). SAP Solutions Architect (SD & CRM) supporting functional and technical levels, assessing key business requirements across business units, and architecting strategic recommendations focusing mainly on SAP CRM, SD, MM, S4/HANA, and C4/HANA.