I am a certified VA rockstar on appointment setting, telemarketing, and lead generation. I also have a great experience on sales, outbound calling, email support, transcription, proof reading, data entry and ESL teaching. I can also do technical tasks as I had been a technical support specialist for several years. Throughout the years of my experience, I have mastered the art of dealing with different types of customers. I possess a combination of skills, experience, work ethic, and positive attitude that will make me a great addition to your team. I have an extensive knowledge using the online tools and software applications. I never stop learning new skills and strategies.