Results-oriented IT Professional with email technical support, email handling, chat support, desktop support and technical support skills. 1 year experience in BPO Industry as a Technical Support and Customer Service Representative. More than six years of IT Administrator experience, with strong analytical skills and a broad range of technical support and computer expertise. I’ve developed a skill set directly relevant to the Technical Support, Email Handling, and Chat Support role that you are looking for, including troubleshooting, operating system, and end user support. Overall, I have consistently demonstrated technical, problem-solving, and research abilities in every aspect of my Site IT Administrator experience. Extensive experience implementing and supporting Microsoft products including: Active Directory, Exchange Server and configuration of Windows Operating System. Experienced email and chat management that handles technical issues of system tools and inquiries. A graduate of Bachelor's Degree in Information Technology.