I am working in a BPO industry and currently running my 11 years in the industry. I have been a Customer Support and Technical Support. I did a work merely on Email support. Currently, I am a Coach and a Chat Support at the same time. Have handled customers in the U.S.A, Australia, U.K and CEMEA regions. I can be trained. I love to learn. I can write clearly and can type at 40wpm. About 3 years of handling database management is also one of my skills.