As the call volumes go up in the call centers, executives can take complete advantage of chat support to effectively address customer queries and guide them through the online mode. ResourceFast’s Chat Support services are inclined towards helping customer support executives instantly respond to customers to simplify their online experience and resolve issues on the go! Our Chat Services can be used for scheduling calls, booking appointments and immediately answer product/services-related questions using In-apps or website chat windows. Advantages of ResourceFast’s Chat Support Services: Proactive Support and Response User-friendly and Effective Can Share and Exchange Links, Screen Drags, Audio/visual/infographic Content Faster Escalation and Responding Easy to Record and Document Customer Interactions Effective to Share FAQs on Products/Services 24/7 Customer Assistance and Support Group Chat and Chat Forwarding Multi-language Customer Support