Chatbot development involves creating automated conversational agents that interact with users through text or voice. This process includes designing the chatbot's purpose, user interface, and conversation flows, as well as selecting the appropriate technology stack. Developers can utilize various platforms and frameworks, such as Dialogflow, Microsoft Bot Framework, or custom solutions using programming languages like Python or JavaScript. Integration with messaging apps, websites, and CRM systems is common to enhance functionality. Effective chatbot development focuses on natural language processing (NLP) to understand user intent, providing accurate responses and improving user engagement while streamlining customer support and service processes.