By implementing a chatbot system, not only does it help you to easily understand the needs of your customers, it can also be used to help you, as a business, to focus more on what your business is about and to leave the other worries behind. Previously, we have been working on a project, which we created chatbots to analyze social media comments from around the world across different languages, so that based on the comment on their customers, better understand the need of the customers. our client create better product