A Social Robot that has the promise to unleash infinite cognitive and emotional intelligence system that can communicate with us to ensure higher standards of service.” Exploring the business value and technological feasibility of applying Conversational AI. Understanding the vendor landscape. Mobilize the right team to engage in building a Minimal Viable Product solution to start the learning experience together with all stakeholders (customers, operations, IT, organizational design, ...) Our Expertise: Platform Selection: Finalize key components such as channel, Machine Learning (ML)/Natural Language Processing (NLP)/Natural Language Generation (NLG) and Software Development Kit (SDK), and select the right platform for development. Deploy on the webpage, instant messaging apps, mail or social media network. Design: Create functional and technical design documents and architecture based on platform selection and deployment options. Development: Set up an Integrated Development Environment (IDE), set up a Testing Environment for chatbots and develop intelligence algorithms and automation scripts Deployment: Deploy the chatbot on the channels selected, and make further improvements based on user queries and feedback