• Experience in Cherwell Installation and Upgrade • Experience in SRM Development, Customization, and Configuration, Creation of AIF’s • Experience in BMC Remedy AR System Development • Experience of BMC Remedy Email Engine, Mid-Tier • Knowledge of Web Service, Data import through DMT tool • Experience in Atrium CMDB, Asset • Experience in BMC Remedy ITSM customization and Support and Configured Approvals • Knowledge of SQL server and Oracle • Experience in Remedy Upgrade, Implementation