Looking for a challenging career in an organization as a UCCE Solution Architect to help customers contended with contact centre complexity with a comprehensive portfolio of Cisco unified Contact Centre Solution, to attain more knowledge in the field of ever growing Unified Communication arena and use it as a solutions to address Business Requirements of the customers. Key Skills: Cisco Unified Contact Center Enterprise – ICM, CVP, CTI, Voice Gateways, CUCM UCCE SIP comprehensive model Familiar with routing protocols CUIC reporting Manual Testing of IVR call flows Manual and automated Testing of routers Client Relationship Change Management, Risk Management, Resource management Delivery within Scope, Budget, Schedule, and Quality Good conflict management and prioritisation skills. Experience of working in a multi vendor environments. Can understand and document project requirements and dependencies. Excellent documentation & report writing skill. Able to articulate technical Jargon to a non technical audience. Ability to manage multiple projects simultaneously and under pressure. Strong attention to detail and focus on task completion. Internal and External Stakeholder Management. Cohesive Team Player with strong learnability, communication, presentation & interpersonal skills Good understanding of contact center domain. Determined to meet expectations, communicating effectively with peers, superiors and clients. Articulate and well presented with ability to gain results through others.