CORE STRENGTHS

Creative problem solving, Critical thinking, Customer Service, Data Collection, Data

Entry, Documentation, Email, Lotus Notes, Microsoft Excel, Organizational Skills,

Service Orientation, Telephone Skills, Time Management, Travel arrangements, Travel

Booking, Travel Planning, Calendaring, Active.

● Strong organizational skills

● Active listening skills

● Seasoned in conflict resolution

● Courteous demeanor

● Energetic work attitude

● Customer service expert

● Telephone inquiries specialist

● Adaptive team player

ACCOMPLISHMENTS

Customer Assistance

● Worked with company systems such as Live Support and diligently completed all

assigned tasks, working overtime as needed.

Customer Service

● Researched, calmed, and rapidly resolved client conflicts to prevent loss of key

accounts.

Database Maintenance

● Assisted in the managing of the company database and verified, edited and

modified members’ information.

Adapted, Advised, Assisted, Completed, Contributed, Coordinated, Created,

Determined, Developed, Directed, Documented, Ensured, Headed, Implemented,

Increased, Initiated, Integrated, Launched, Liaised, Maintained, Managed,

Monitored, Organized, Oversaw, Planned, Processed, Recommended, Reduced,

Resolve, Responded, Reviewed, Scheduled, Secured, Streamlined, Supervised,

Supported, Trained