KELISHA BURNETT P.O Box 1535, Corsicana, TX 75151, (903)851-7703, kelishaburnett@gmail.com OBJECTIVE To be a valuable employee to the company and strive to achieve new goals daily EXPERIENCE 07/10/2015 TO PRESENT XEROX LEWISVILLE, TX Customer Support Advisor • Answer incoming calls from customers with general questions and needing technical support • Use provided information to assist customer with product troubleshooting • Track daily and monthly customer support levels 9/10/2012 TO 7/8/2015 City of Corsicana Corsicana, TX SECRETARY • Answer all incoming calls routed pertaining to Code Enforcement and Cemetery • Create monthly reports for the Code Officer’s monthly activities in Excel • Create monthly reports for cemetery activities and sales in Excel • Assist other office employees with routed calls, data entry, data organization, create reports • Keep files and documents for the department in a professional and neat manner • Send and receive outgoing and incoming mail pertaining to Code Enforcement • Create Property Liens, Lien Releases, Cemetery Deeds, and file at county clerk office • Attend training assignment by management • Receive and record funds for associated case files • Assign and distribute work assignments to appropriate contractor 8/30/2011 TO 9/5/2012 Freelance Corsicana, TX PERSONAL CARE ASSISTANT • Private Home health care • In home cleaning service • Personal shopper, personal groomer, landscape maintenance, • Organize documents, receive incoming calls, track schedules and appointments • Run daily errands and provide automobile assistance for errands 07/0/2011 TO 8/19/2011 Calvin Stewart Corsicana, TX BABBY SITTER • Attend to children at schools, businesses, private households, and child care