I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat.