Client Success

Writing & Translation editing & proofreading

$45/hr Starting at $35

Client Relationship Management: Cultivate strong relationships with clients, serving as the primary point of contact for inquiries, issues, and support. Cultivate strong relationships with clients, serving as the primary point of contact for inquiries, issues, and support.
Onboarding and Training: Facilitate smooth onboarding processes for new clients, ensuring a seamless transition and a clear understanding of our offerings. Conduct training sessions to educate clients on product features, best practices, and how to maximize their benefits.
Issue Resolution: Proactively identify and address client concerns, providing timely and effective solutions to ensure overall satisfaction. Collaborate with internal teams to resolve technical or service-related issues promptly.
Customer Advocacy: Encourage satisfied clients to become advocates, participating in case studies, testimonials, and referrals. Foster a sense of community among clients to share insights and best practices.
Feedback Collection: Gather feedback from clients to understand their experiences, preferences, and areas for improvement. Use client insights to contribute to product development and service enhancements.

$45/hr Ongoing

Client Relationship Management: Cultivate strong relationships with clients, serving as the primary point of contact for inquiries, issues, and support. Cultivate strong relationships with clients, serving as the primary point of contact for inquiries, issues, and support.
Onboarding and Training: Facilitate smooth onboarding processes for new clients, ensuring a seamless transition and a clear understanding of our offerings. Conduct training sessions to educate clients on product features, best practices, and how to maximize their benefits.
Issue Resolution: Proactively identify and address client concerns, providing timely and effective solutions to ensure overall satisfaction. Collaborate with internal teams to resolve technical or service-related issues promptly.
Customer Advocacy: Encourage satisfied clients to become advocates, participating in case studies, testimonials, and referrals. Foster a sense of community among clients to share insights and best practices.
Feedback Collection: Gather feedback from clients to understand their experiences, preferences, and areas for improvement. Use client insights to contribute to product development and service enhancements.

Developmental EditingEditingEnglish GrammarMLA StyleProofreadingRewriting and RevisionsTechnical Editing

Dana Lopez 1