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Programming & Development technical support / help desk (hardware / software)

Client Support Analyst

$15/hr Starting at $200

I am responsible for delivering comprehensive client support services. My duties encompass promptly addressing client inquiries and concerns related to our company’s services. This includes troubleshooting technical issues, ensuring a smooth onboarding process for new clients, and providing guidance on our services. I excel in proactive communication, surpassing client expectations, and contributing to high client retention rates. My daily responsibilities involve using my problem-solving skills to resolve client issues and fostering strong client relationships. Furthermore, I leverage my expertise in graphic design and digital marketing to create visually engaging content, supporting the team's initiatives

About

$15/hr Ongoing

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I am responsible for delivering comprehensive client support services. My duties encompass promptly addressing client inquiries and concerns related to our company’s services. This includes troubleshooting technical issues, ensuring a smooth onboarding process for new clients, and providing guidance on our services. I excel in proactive communication, surpassing client expectations, and contributing to high client retention rates. My daily responsibilities involve using my problem-solving skills to resolve client issues and fostering strong client relationships. Furthermore, I leverage my expertise in graphic design and digital marketing to create visually engaging content, supporting the team's initiatives

Skills & Expertise

AnalyticsChat SupportClient DevelopmentCommunication SkillsComputer TechnicianDesktop SupportGraphic DesignHelp DeskTechnical SupportTroubleshootingWeb Support

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