I'm an IT professional with 3 years of experience managing cloud platforms, systems infrastructure, and providing remote support. I specialize in AWS and Azure, and ensuring smooth system operations.
- Cloud Platforms
AWS: Skilled in managing services like EC2, S3, IAM, VPC, Lambda, RDS, and Route 53.
Azure: Managing enterprise systems with tools like Active Directory, Intune, and M365 SharePoint.
-Network & Infrastructure
Peplink: Monitored network connections (LAN/WAN/VLAN) and enterprise printers.
VMware: Experience provisioning virtual machines for Windows Servers.
VOIP Systems (3CX): Managed user and phone provisioning.
- Scripting & AutomationPowerShell: Automated Windows tasks and troubleshooting.
Bash: Basic scripting for automation tasks.
Terraform: Experience provisioning AWS resources.
Chocolatey: Automated Windows package installations.
Power Automate: Integrated workflows for efficiency.
- Monitoring & Support
Ninja RMM & N-able: Monitored servers and devices.
ConnectWise: Provided remote support for client systems.
- Security Operations
Threat Monitoring: Experience with Huntress and Microsoft Defender for security monitoring.
- Identity & Access Management (IAM)Onboarding/offboarding users, managing licenses, and setting up security groups.
- Collaboration & Ticketing
Worked with senior engineers, stakeholders, IT Admins and vendors to resolve issues.Used systems like Zendesk and Microsoft Dynamics for ticket management.
I’m here to help streamline your IT operations. Let’s chat about how I can support your project!