Cold Calling, Data Entry/Encoding, CSR

(CSR) Call Center Agent for 5 years 2009-2014

- I handle customer's billing inquiries, guide them with the right package/subscription to purchase that is fit for their needs, do a soft pitching for product selling, soft tech problems, saving the customer from cancelling their services.

- I am currently on a part-time job with Data entry/encoding/analyst for a small company in our hometown since 2015-present. We do transcribing (words), data analysis, tagging of data, typing or encoding of data.

I am keen to details since I am also doing school reports to our department heads once in awhile. I always make sure that when doing a task, I have to work accurately, efficiently and on-time. Rest assured that a job given to me will be handled the best that I can give. Hoping to hear from you soon.