Experienced Team Leader with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Management, Customer Service, Performance Management, Customer Satisfaction, and Team Management. My strength is my work ethic. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and achieve all goals and objectives. I prefer the task I am good at & I am always learning which is a never-ending process. You'll find me honest, punctual and professional. Time is money and I prefer to work with them who care about their time and do not overlook individuals hard work. My skill-sets include but not limited to -Customer Satisfaction -Performance Management -Team Management -Proficient in Microsoft Office including Excel and PowerPoint. -Able to manage and implement Social Media campaigns. -Excellent written and verbal communication skills. -Proficient with Customer Relationship Management (CRM) -Able to think outside of the box and a quick problem solver -Advance internet and Research ability -Can easily navigate any kinds of software or system