Dear employer, Good Day. Customer Service and Virtual assistance over phone and email is been my regular activity for the past few years. I use to return phone calls to those are missed and can followup with prospective leads as well. I do maintain consistent and high quality customer service experience,also be proactive to address customer expectation, Responding their email / chat inquiries quickly to make happy and satisfied with our service always. I can quickly gain very good knowledge about the service we offer that helps to gain great confidence. I am a Good listener helps to better understanding of our customer to give a solution, I strongly believe that a good customer service involves two-way communication includes speaking and listening. I show patience a lot when a customer is irate / upset that helps to solve most of the issues. I will show good improvement on daily basis. I have good knowledge in using MS Office , Gmail, Google calendar and drive. I am well organized, efficient and detail-oriented. I will be honest, hard-working and dedicated towards my work assignments. Thanks, Peter Selvasingh Skype me at peterselvasingh