- Coordinate with management for community growth planning and initiatives
- Handle community management in various platforms i.e. Telegram, Discord, Facebook, Instagram, Twitter, LinkedIn, Medium, Reddit, etc.
- Provide email and live chat customer support via various CRM tools and Social Media channels
- Handle social media content management and user engagement
- Provide digital design and content writing service for the company blog, customer portal, and social media posts that ensures brand consistency and effective storytelling