Vukar automation believes in customers’ requirements for what is needed from the service and the performance standards that the service needs to satisfy form the specifications for the design. The design consists of four related components. Service product design refers to the design of the physical attributes of the service. The meal served at a restaurant, subscription options for home cable television service or the banking transactions that are available through an automatic teller machine are examples of such attributes. Since providing these attributes may involve the assembly of raw materials or developing software, the design of these attributes is analogous to designing a physical product. Service facility design refers to the design of the physical layout of the facilities where the service is delivered –for example, a restaurant interior or a car rental office. Customers’ perceptions of the quality of the service are influenced by attributes such as the cleanliness, spaciousness, lighting, and layout of the environment where the service takes place.