Are you looking for a seasoned IT professional with a proven track record in system support, business analysis, product ownership, and technical project management? Look no further! With over 18 years of experience in Information Technology, I offer a unique blend of technical expertise and strategic product management skills to help your business thrive.
What I Offer:
- System Support Excellence:
- Efficient bug resolution within SLAs
- Proactive issue identification and resolution
- Experience supporting diverse applications (30+ apps in Research & Engineering)
- Proficiency in SAP-HCM, CRM, and custom applications
- Business Analysis Mastery:
- Requirements gathering and documentation
- Detailed cost estimations and implementation strategies
- Stakeholder management and communication
- Data analysis using tools like Tableau, MySQL, and PostgreSQL
- Product Ownership and Innovation:
- Backlog prioritization and management
- MVP development and iteration
- Agile methodologies implementation (Scrum, Kanban)
- KPI analysis and performance monitoring
- Technical Project Management:
- End-to-end project leadership
- Multi-team coordination and collaboration
- Risk management and mitigation
- Timely delivery within budget constraints
My Differentiators:
- Versatile Expertise: From Developer to Product Owner, I've worn many hats, allowing me to understand and bridge gaps between technical and business needs.
- Global Implementation Experience: Led complex projects for international clients, ensuring satisfaction through efficient remote support.
- Innovative Problem-Solver: Recognized for tackling complex challenges with creative solutions, fostering a culture of continuous improvement.
- Entrepreneurial Mindset: Founded and managed e-commerce and startup ventures, bringing a unique business perspective to IT projects.
- Cross-Functional Leadership: Skilled at coordinating diverse teams, from development to quality control, ensuring seamless project execution.
Technical Skills:
SQL, Jira, Confluence, Figma, .NET, C#, Azure, Git, Miro, LucidChart, Power BI, SAP-HCM, MS-Project, REST APIs, Scrum, Agile methodologies, SDLC, Tableau, Azure DevOps, Visual Studio
Industries Served:
Banking, Healthcare, E-commerce, Automotive, Oil & Gas, Payments
Whether you need to optimize your existing systems, drive product innovation, or manage complex IT projects, I have the skills and experience to deliver results. Let's collaborate to transform your IT challenges into opportunities for growth and success.
Get in touch soon to discuss how I can add value to your organization through expert system support, insightful business analysis, strategic product ownership, and efficient technical project management.