I offer service in computer hardware analysis and parts replacement, as well as experience with Windows and Macintosh operating system file utilities to repair, recover, and restore system file structure. Virus and malware removal. Data recovery and backup. Certified to repair Dell, HP, IBM/Lenovo, and Alienware laptop, notebook, and desktop systems. I am skilled in computer disassembly/reassembly, breakfix, diagnostic checks, software installation, and recovery tasks. Windows 7, 8.1, and 10 operating system skills and knowledge. Also have skills in software analysis from experience in technical support and analysis services for government automated permitting systems, both current and legacy applications. Assisted clients at city, county, and state levels with problem resolutions, and software upgrade assistance. Set up, configured, and performed troubleshooting of automated permitting software in Windows Server 2008 R2 application server and client PC environments. Imported and restored Oracle 10/11 database and restored SQL Server 2005/2008 database server instances. SQL SSIS and Oracle Data Pump. ArcGIS Server and Desktop installation, map services configuration, and feature set and layer creation. Windows Server Reporting Service and Crystal Reports X1.