I'm a talented technical writer to help you create and build out a modern documentation and user assistance infrastructure.
Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
Gather customer feedback on documentation to improve usability.
Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.