Resolve Laptop & Desktop Issues.
Resolve Outlook Related issue, Resolve internet issues
Proxy Setting, Patches Manage, Data backup.
Resolve Digital signature issues.
Maintain Data backup for tally, Map drive data etc.
Install, update and Troubleshooting Tally Software.
Installation and Configuration Operating System-Windows XP/7/8/10.
Printers installation & troubleshooting and escalate problem to printer repair, when required.
Create users new email ID, Create PST, mail backup & configured in MS Outlook.
Install, update and troubleshooting sensys Software for ITR (Income Tax Return) file.
Handle the tasks of troubleshooting basic network issues on-site and escalate
Problem to higher level of support, when required.
Maintain Servers (Data backup server, Map drive server, Tally server, Antivirus server, TDS servers).
Maintain Cobian Backup software for all Client system and servers.
Maintain all client systems (Antivirus, MS Office, 3rd Party softwares,