? Ability to install and troubleshoot all Microsoft windows systems currently used. (XP, Win7,8,10) ? Ability to install and troubleshoot all types of PC hardware, branded and assembled ? Ability to hook- up and troubleshoot Internet connectivity on PCs/ Networks. ? Ability to install various PC application programs commonly used. ? Ability to install and troubleshoot wired and wireless routers. ? Understanding and ability to troubleshoot E- mail related functionalities including outlook. ? Thorough understanding of Internet connection technologies and methods. ? Ability to disinfect virus infection. ? Ability to install and troubleshoot network printers. ? Network point I/ O crimping, Punching and building up LAN/WAN Workgroup. ? Ability to install and manage various antivirus with centralized admin console. ? Reasonable communication skills to talk politely with customers. ? Logical thinking for troubleshooting. ? Desktop/Laptop Assembling, Up gradation. ? Xtenda Configuration (N computing). ? Traveled to customer sites to provide resolutions to issues when they arise ? Market/product/Price knowledge.